The Challenge
Fall is an expensive season for many households, and Citizens saw an opportunity to drive new accounts with an offer. To work, this offer had to resonate with high earners who do their homework and tend to tune out traditional bank advertising.
We also had just 29 days from brief to launch, including legal approvals.

The Insight
People don’t necessarily stay with their bank out of loyalty. They stay out of habit. Moving money feels like work, so we made the ask simple and the reward clear.

The Idea
Move Money. Make Money.
The design reinforced the message: bold typography with a long drop shadow, a prominent offer and arrows for a sense of movement. It was simple enough to register at a glance and flexible enough to work across channels.

What We Did
We delivered the campaign across print, direct mail, email, digital, audio, social, OOH and four major sports sponsorships. Having helped to define the core campaign concept and design, I led the creative integrations across the sponsorships: the TCS NYC Marathon, NJ Devils, NY Giants, and Philadelphia Phillies. We adapted the campaign for each partner, navigating team and league brand rules, and shipped assets across signage, digital, email, and physical placements.

Results
The campaign launched on time and became a key part of Citizens' Q4 account and deposit growth.

My Role: Concept, Associate Creative Director
Core Campaign

The core campaign design evoked a sense of movement with bold type, a long drop shadow, a prominent offer and chevrons. We adapted this core design for each of the sponsorship integrations.
Sponsorship Integration: TCS NYC Marathon - Window Clings
Window clings advertising the offer were installed across the footprint, but branches located along the TCS NYC Marathon route received special window clings featuring the sponsorship logo lockup.
Sponsorship Integration: NJ Devils - Digital Signage
We made both animated and static in-arena signage for home games at Prudential Center. The screens displayed the offer and a QR code for folks to learn more.
Sponsorship Integration: NJ Devils - Dasherboard Ads
Digitally projected onto the dasherboards for the broadcast TV audience only. We couldn’t include the exact monetary offer without lengthy disclosures, so the copy speaks to a “cash bonus.” We also had to adapt the core campaign design to the white background requirement. 
Sponsorship Integration: NJ Devils - Banner Ads
Placements ran across Devils.com and PruCenter.com, so the offer met fans where they already follow the team.
Sponsorship Integration: NY Giants - Stadium Signage
The animated offer ran on loops on large LED screens situated immediately outside entrances to MetLife Stadium.
Sponsorship Integration: NY Giants - Banner Ads
Placements ran across Giants.com, so the offer could find fans where they already follow the team.
Sponsorship Integration: Philadelphia Phillies - Email
This email was sent to the team’s mailing list on behalf of Citizens. It leads with the mascot, the Philly Phanatic, and lands on the offer.
Sponsorship Integration: Philadelphia Phillies - Banner Ads
Placements ran on Citizens Bank Park and Phillies digital, so the offer could find fans where they already followed the team.
Credits
CD: Zak Brazen
Concept: Marene Salzman, Andrew Ralston Smith, Jesse Gehling, Brian Fudge
ACDs: Marene Salzman, Andrew Ralston Smith, Jesse Gehling
Designers: Shawn Anderson, Selcuk Demren
CW: Casey Nealon
Video Editor: Tyler Chauncey
Project Manager: Kim Levine

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